Review Hosting REG.RU

Description

Reg.ru is a domain registrar and the largest hoster on the Russian market. Since 2007, the company has been accredited by ICANN – the status of an accredited registrar allows it to work with domain name registrars without intermediaries, directly, which ensures faster data processing and a high level of security. REG.RU specialists also carry out notarization of websites. The company serves more than 3 300 000 domains and offers registration in 750 international domain zones, as well as provides hosting services, SSL, mail, VPS, physical server rental.

Now let’s break down how accessible the hoster is for novice webmasters or entrepreneurs, and what the pros can provide.

Testing period

Reg.ru offers a 14-day drive for any virtual host tariff for testing on Linux with FTP, while no restrictions are imposed and full qualified support is provided. During the test period, PHP and MySql access is retained, which is rare among other hosters. The only limitation is to leave the possibility of no more than 10 letters per day.

During the virtual hosting testing, only the ISPmanager control panel is available – installation of cPanel and Plesk is possible only after payment at the commercial tariff. Any registered Reg.ru user can apply for a test period, except for accounts with the company’s partner status.

Virtual hosting rates

The company has a detailed tariff grid, which is further divided according to the user’s tasks. The hoster offers 3 types of economy-segment tariffs, with the best speed and maximum performance available for virtual hosting.

When connecting the Woocommerce plugin to WordPress, to launch an online store with a large catalog of goods, it is better to switch to a more productive VIP-1

In general, virtual hosting from REG.RU is enough to administer several sites with a small traffic flow. At the same time, there is always the opportunity to switch to a VIP tariff with better conditions and support for any CMS – it is not necessary to change virtual hosting to VPS, which costs an average of $ 12.

What is website notarization?

A website inspection report is required to file a lawsuit when rights or interests have been violated. It will prove the violation, even if the information on the website has already been changed or deleted.

Notarization of a website records that a specific website contains certain text, photos, advertisements or other content. The notary studies the contents of the website or its individual pages (WhoIs, if necessary) and draws up an inspection report. This document contains all the data on the information posted on the website pages, as well as screenshots.

Notarization of a website and an inspection report may be needed by businesses, private specialists and citizens in a variety of situations:

• protect copyright and related rights;
• record the terms of the contract, the cost of services and goods;
• record and stop the spread of insults and slander;
• challenge unfair advertising;
• record stock quotes, exchange rates, terms of tenders and competitions for supplies, as well as terms of government procurement.

The inspection report can be ordered and received online on the REG RU website — there is no need to visit the notary’s office. Specialists will process the application and connect the notary, and the report itself will be ready in no more than five working days. The document is signed with an electronic signature (EDS) and is also provided to the client online. It can then be used in court and other authorities as evidence of a violation of the applicant’s rights or another fact.

Hosting technical support

You can contact technical support specialists via a ticket on the REG.RU website, or by calling the hotline at 8 800 555-34-78 and +7 (495) 580-11-11. Moreover, to solve specific problems, it is better to write only in a ticket; phone support only consults on general issues. You cannot contact the hoster’s support via email or instant messengers, and it is also useless to contact them via social networks – in most cases, the client will be asked to write in a ticket.

Features of REG.RU technical support:

• When calling the hotline, the best chance of getting an answer is from 9:00 to 20:00 on weekdays, although the call center works constantly.
• The average response time for support via a ticket is 3-4 minutes, but there are cases when support responds to a request only after half an hour. When filling out a ticket, you must specify in detail the subject of the request and the category of the question, provide as much additional information as possible.
• The company has an extensive network of offices in the Russian Federation and Moldova, but you can only get help with paperwork and connecting additional services. Service and technical support are not provided in the offices.

Website builder

One of REG.RU’s features is its line of website builders that allow you to create any resource without having programming skills. The services are quite functional and easy to use – in our top of hosting providers with a website builder REG.RU turned out to be among the leaders.

The company offers:

• REG.Site is a separate platform with a wide range of tools for creating websites or online stores. The platform offers more than 40 modules for customizing a website, developed on the basis of WordPress, a simple visual editor, as well as a database and technical support. All the functionality of
• REG.Site is available in each platform tariff – the only difference is in the amount of memory and load limits. REG website builder is a visual website editor with free high-performance hosting and mail from Mail.ru or Yandex. The designer offers more than 170 ready-made templates and 20 blocks for editing elements. There is a free version with advertising and only 10 MB of disk space, as well as a paid subscription. The price of the service includes an SSL certificate for 1 year and DDoS attack protection.

In addition, the hoster offers an engine based on 1C-Bitrix for creating complex e-commerce projects that require integration with CRM and an accounting system. The cost of the license includes an internal Bitrix designer, allowing you to launch an online store with direct integration with Bitrix24.

Online store

Ecwid is a proprietary website module that allows you to launch your first online store in 5 minutes. REG.RU e-commerce modules are designed for almost all CMS and are easily integrated into your website and social networks, while the entire load falls on a separate cloud server and does not reduce the performance of the website hosting. Ecwid functionality allows you to:

• track orders from referrals;
• calculates shipping costs in real time FedEx, UPS, USPS, Australia Post, Canada Post, Brazil Correiros;
• synchronizes with Google Analytics to receive reports on e-commerce;
• for convenient order management, an application for iOS and Android has been additionally developed;
• built-in integration with payment services Qiwi, Robokassa, PayPal;
• showcase for Facebook!! and many other useful features, see the service page.

Ecwid modules represent an online store designer for customizing the design and working with products, as well as a completely independent backend of the e-commerce platform, easily integrated into the CMS. The system is divided into 3 tariffs with a distinction by the number of products in the catalog and the ability to export to trading platforms.

How to create a store on Ecwid – 2 options:

• Order a ready-made solution on WordPress with Ecwid. You will receive a fully ready-made website on WordPress with an installed and configured Ecwid online store.
• Install on your website or social network. If you already have a website and want to add online store capabilities, just install Ecwid!

Backup

REG.RU takes a responsible approach to backing up user data, which distinguishes the hosting provider from some competitors. Backups are created daily at midnight and are available for download after 2 p.m. the next day, backups are stored for 30 days, after which they are automatically deleted. The virtual hosting backup includes site databases and files smaller than 300 MB. You cannot add data from the temporary folder ~/tmp, cron jobs and settings created inside the control panel to the backup. Also, the domain mail is not included in the backup. You can download a backup copy of the site from REG.RU both from your personal account and through any control panel.

Virtual hosting backups are created automatically, for VPS backups are created manually through the control panel. Also, for VPS based on OS Linux, a request for one-time backups is possible – the service involves creating a full backup of the site with data storage on separate servers. This increases data security and frees up space on the VPS disk. Storing a website backup on a VPS is a service that is purchased separately.

Where are REG.RU servers located?

The company’s server equipment is located in Moscow, the hoster uses 4 data centers in total. Servers for virtual hosting, VPS and Dedicated are located at the following addresses:

• Academician Kurchatov Square, Building 1, Bldg. 46.
• Varshavskoe Shosse, Bldg. 125.
• Aviamotornaya Street, Bldg. 69.
• Volgogradsky Prospekt, Bldg. 42, Bldg. 5.

All data centers are connected to independent optical channels with data transmission speeds from 10 to 60 Gbit/s, and are equipped with fire extinguishing systems, UPS and autonomous generators. Data centers are certified according to CiscoSystems and Juniper standards.

It is impossible to know in advance in which data center the hoster will allocate space for the site. After connecting the service, you can find out the address of the server where the client’s site is located through a technical support specialist or in the hosting control panel.

Website Security and Data Protection

The level of protection of user information is at a good level. The company is included in the register of personal data processing operators and operates in accordance with Federal Law No. 152. Login to your personal account is via two-factor authentication and you can set up restrictions on login by IP address. Additionally, you can connect login notifications by email or SMS.

REG.RU has several tools responsible for the security of the site and client data:

• Antivirus — works automatically every day, or you can run a manual scan twice a day from your personal account. Antivirus scanning is free, but you will need to purchase a subscription to remove detected threats. A special feature of the antivirus is the complete correction of malicious sections of code — the algorithm is capable of scanning PHP, HTML, JS, system files, and also detecting Trojans, backdoors and redirects.
• Basic HTTP authentication is a service that is activated by REG.RU specialists during Brute-force attacks on the site. When connecting the service, the password hash will be compared with the data in the ~/etc/users file in the hosting control panel. This increases protection against hacking the site by selecting a password to the admin panel.
• Connecting an SSL certificate — the company offers free connection of an entry-level DomainSSL certificate for 1 year, as well as several options for paid business-level certificates. You can also install a free Let’s Encrypt certificate from the control panel.
• Domain protection is a paid service, which gives the client the right to priority service in the ticket system. The hoster’s support blocks critical operations with the domain, helps to deal with complaints about the site and contacts the resource owner every time DNS settings are changed.

All tariff plans of the hoster provide free protection of DDoS attacks, working in automatic mode. Also, you can order additional services from the hoster – for example, hiding personal data, protection from spam on the site or IPv4 addresses.

Control Panel and File Manager

The hoster does not have its own control panel – by default, all tariff plans provide users with ISPmanager Lite. When ordering hosting on a Linux server, cPanel or Plesk can be installed; when hosting on Windows, only the Plesk control panel is used. ISPmanager Business can be connected to virtual and physical dedicated servers for an additional fee; the free Vesta control panel is also available for VPS/VDS.

Files are handled via the control panel’s file manager. ISPmanager’s standard software can be replaced with SPRUT.io – a more convenient two-panel manager.

Performance and uptime

Four data centers in Moscow provide consistently high performance and response speed. It takes about 3.5 seconds to process an image with a resolution of 2000×2000 px, which is not the best result among competitors. Ping to Moscow is less than 2 ms, and closer to the Urals and neighboring countries, the ping increases to 5–7 ms. REG.RU servers are quite resistant to high loads and can process up to 750 operations per second, which is better than that of the hoster’s direct competitors. Server uptime is 99.96–100%, and this figure has been stable for more than 5 years, which indicates the hoster’s reliability.

Performance and ITAP are one of the best aspects of the hoster. The stability and speed of REG.RU servers are optimal for maintaining most sites.

Supported technologies

The company uses modern server equipment that supports most of the current technologies for convenient work with hosting. The list of technologies depends on the operating system and web server.

Linux based website hosting

The OS CentOS 7 and the web server bundle Nginx + Apache HTTP Server Version 2.4 are used, as a database management system — MySQL Version 5.7.23. All servers support PHP versions 5.1–8.0 in FastCGI mode, Perl 5.10 and Python. The version of the latter depends on the selected control panel: for ISPmanager 2.6–3.9, for Plesk or cPanel — 2.6–2.7.

Windows-based website hosting

The OS Windows Server 2016 Standard Edition and IIS 10 are used as a web server. The DBMS for hosting on Windows is Microsoft SQL Server 2016 Web Edition, which supports working with SQL Server 2008. When choosing Windows-based website hosting from REG.RU, the user will not be able to work with SharePoint Designer and FrontPage Extensions.

Additional services and services REG.RU

The company offers a whole ecosystem of products that allow users to complete all tasks without leaving the site. Among the most interesting services:

• Automatic SEO promotion. An algorithm that conducts a technical audit of the site, creates a link purchase strategy and collects semantics offline. The promotion budget depends on the specifics of the site.
• Server administration. The hoster provides administration of a physical server, which already has a personal manager and programmer assistance. At the same time, on dedicated servers, you can order one-time assistance for 3,000 rubles / hour and not pay a monthly subscription. You can also order administration for a VPS server based on Linux or Windows OS. The service includes setting up software configuration and server maintenance.
• Domain exchange – a number of specialized services, including a guarantee of a safe transaction, free selection of a domain name, expert assessment of the cost of a domain name and broker assistance in selling.
• 1C-Bitrix licenses – the company is a partner of 1C and provides licenses for CMS 1C-Bitrix: Site Management. After purchasing the CMS, you can immediately select a hosting optimized for 1C-Bitrix on the site. Renting space in a data center (Tier-3) – renting a rack or placing your own server in the company’s data center.

Advantages and disadvantages of REG.RU hosting

REG.RU is an example of high-quality and efficient hosting, which is suitable for both non-commercial projects and businesses.

The company’s advantages include:

• High stability and reliability of servers, low ping
• REG.RU is a certified domain name registrar.
• The company does not engage in forced functional limitation of servers.
• A lot of additional tools for convenient work with the site, hosting.
• All clients of the company can get a discount of up to 45% on hosting when ordering or renewing the service for more than 3 months.

Main disadvantages:

• Slow support and inconvenient system for contacting technical support
• High cost of services – among REG.RU’s direct competitors, you can choose hosting with greater performance for the same money.

REG.RU is perfect as a hosting for large websites and online stores, or for renting servers for business and personal projects. For young websites, you can consider more budget-friendly offers from the hoster’s direct competitors in the Russian Federation.

Contacts REG.RU

• Website: reg.ru
• Company: LLC REG.RU is registered in Russia.
• Founded: 01.05.2006

Support language: Russian

Central office:

• country: Russia (Russian Federation)
• city: Moscow
• address: 20A, Hodynsky blvd

Contact Information:

• phone: +7 (495) 514-05-73, +7 (495) 580-11-11
• email: no
• social media: Telegram, YouTube, Instagram, X (Twitter), VKontakte,Одноклассники.

Management:

• Position: General director
• Full name: Aleksey Korolyuk

Company’s branches are located in many cities of the Russian Federation, as well as:

• country: Republic of Moldova
• city: Kishinev
• address: Moskovsky prospect, 11/1, 2nd floor

Number of staff: 100+

Payments: Bank cards (Visa, MasterCard, Maestro, MIR cards), PayPal.

Clients: the number of clients exceeds 2.2 mln.

• Author
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Dmytro Yakovenko

Here and now! Founder and leading expert of the website "Hosting Consultant" (DIEG.info), with 15 years of experience in DevOps, internet marketer in the field of website promotion and online services.

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